Terms and Conditions for Trade Partners

Declaration

In this declaration, the term “Your Company” means the company you are registering as a Trade Partner on this website.

By registering Your Company to be a Trade Partner (TP) and using the information and / or material from this website, you declare that you have read and understood the Hong Kong Tourism Board’s Privacy Policy and covenant, on behalf of Your Company, that Your Company will not use any personal information of an individual in a way that would cause the Hong Kong Tourism Board to contravene that policy at any time. You also declare that Your Company fulfils the requirements of a TP as stated below and agrees to comply with and be bound by the Terms of Use and other applicable terms and conditions stipulated on this website.

By proceeding to register, you covenant that you are duly authorized to register Your Company to be a TP and to give the covenants given by Your Company in these Terms and Conditions on its behalf.

If the information you have provided becomes inaccurate or is discovered to be untrue, or if you or Your Company violate the terms and conditions of Your Company’s registration or use of this website, Your Company’s name will automatically be delisted and Your Company’s use of this website terminated.

Your Company agrees that the Hong Kong Tourism Board can use the information that Your Company provides for processing the listing or registration you applied for, and internal administration, marketing, promotions, research and statistical purposes.

Your Company also grants the Hong Kong Tourism Board permission to share the information Your Company provides with agents, contractors or third party service providers as part of its business operations, and agrees that information provided by Your Company may be displayed on this website for sharing with other TPs.

General Requirements

Your Company is duly registered, incorporated or otherwise validly exists under the applicable laws and holds all necessary and valid licenses and permits for the operation of its business.
Your Company must be involved in providing products and / or services to inbound visitors to Hong Kong.
Your Company has a privacy policy available on its website that complies with the Australian Privacy Act 1988 (Cth) as amended by the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth), and as otherwise amended from time to time (the “Privacy Law”), and has practices, procedures and systems in place that comply with the Privacy Law.
1. There have not been any justified complaints made against Your Company within the period of 12 months before the date hereof to the Hong Kong Tourism Board or other relevant bodies or authorities, and for which Your Company had received a negative judgment.
2. Your Company undertakes to inform the Hong Kong Tourism Board upon its receipt of any notice of such complaint.
3. Your Company understands that if three of any such complaints are received within a period of 12 months at any time, its name will be automatically delisted unless it is shown by Your Company to the satisfaction of the Hong Kong Tourism Board that such complaints are unsubstantiated or otherwise unjustified.
Your Company's business operations are properly and adequately managed and run by experienced and trained personnel.
Your Company is of sound financial standing.
Your Company provides good quality services and maintains ethical standards of business at all times, and is co-operative in resolving complaints from customers.
Your Company undertakes to provide the Hong Kong Tourism Board with all information and documents in relation to this application as and when required by the Hong Kong Tourism Board, failing which this application may be rejected or Your Company's name may be delisted at any time.
Your Company undertakes to inform the Hong Kong Tourism Board of any change of circumstances which renders the above information untrue or inaccurate.
Your Company understands that its name will be automatically delisted if it is found that any of the information in this declaration is or at any time becomes untrue or inaccurate, or any condition imposed by the Hong Kong Tourism Board in respect of the listing or registration applied for is breached.
Your Company understands that the Hong Kong Tourism Board may in its sole and absolute discretion, without prior notice, accept or reject this application, and may impose or waive at any time any conditions it deems necessary in respect of the listing or registration applied for, and may delete or remove your Company's name from the list or registration at any time.

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