American Express Meetings & Events

General Information

Company Profile
Since July 2007, Farrington American Express Travel Services Limited (FAE) has become a wholly owned subsidiary of American Express Travel – the largest Travel Management Company in the world with over 22,000 Travel Service Offices in more than 140 countries. FAE is a leader in Hong Kong's corporate travel industry. Over 80% of our business is devoted to handling corporate travel and we are highly specialized in meeting the needs of demanding corporate clients. We are the only supplier who can provide a "one-stop shop" package of travel and related financial services entirely by internal resources. FAE's senior management has over 30 years of experience in the travel industry. Our long-time relationship with travel service suppliers ensures us of an excellent leverage for priority for wait-list, seat selections, accommodation upgrade, etc. More than 50% of our staff are professional travel consultants having between 5 to 25 years of experience. Our airfare experts, who have over 15 years of experience in the travel industry, have an intimate knowledge of the Hong Kong market and are fully conversant with all the discounted fares available in the market. FAE is proud to have long servicing staff who are loyal and stable and strive to consistently deliver travel management services to the highest standard! FAE has developed differential competitive edges in a number of areas. We have 24-hour / 7-day round-the-clock emergency servicing to provide full travel management services. With the support of American Express Travel's worldwide network of Travel Service Offices, travellers can enjoy "home away from home" and Worldwide Customer Care anywhere in the world. Our MICE (Meeting, Incentive, Conferences and Exhibitions) has over 20 years of experience in handling both Inbound and Outbound groups of all sizes and in Road Shows. FAE has full service offices in Beijing, Shanghai and Guangzhou and representative offices in 48 other major cities in China. Our strong China connection enables us to instantly confirm tickets for both international and domestic China flights on our CAAC Travelsky terminals. FAE owns and operates our brand new fleet of 24 limousines which are all issued with Airport Restricted Zone Permits allowing passengers to board our cars at the most convenient location. We have a FAE Exclusive Airport Counter at the Hong Kong International Airport providing VIP Meet and Greet Services, urgent ticketing requirement and emergency assistance. In conclusion, FAE has Seasoned Local Expertise of the travel industry that is reinforced by American Express Travel' Extensive Global Reach. As such, FAE delivers where others fail!
17/F Millennimum City 6, 392 Kwun Tong Road, Kowloon
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Other Information

  • Business Mix
    Inbound Business %: 20
    Outbound Business %: 80