Give your business the competitive edge with a QTS qualification, and enjoy exclusive member benefits.

Exemplify Standards of Excellence

• Receive professional assessments on a regular basis 

  • The HKTB hires independent and professional consultants to design and execute our accreditation. QTS-accredited merchants will receive one on-site assessment and several mystery customer visits every year, each delivering in-depth objective measurements on service standards.
  • These detailed professional assessment reports provide merchants with a benchmark against prevailing industry standards, helping enhance service quality.

• Free QTSA membership with numerous benefits

  • Get complimentary membership in the Quality Tourism Services Association (QTSA) to enjoy exclusive benefits.
  • The QTSA regularly holds a wide range of seminars, talks and training sessions featuring scholars, experts and experienced professionals to keep you and your staff abreast of the latest developments in the trade. Explore business opportunities with trade members through networking events.
  • In addition to the knowledge gained from these events, you can also network with other trade members and explore business opportunities.
    
    
    

Earn Recognition For Your Business

• Assure trust with a QTS certificate, decal and pins

  • Display the QTS decal and certificate at your premises to boost customers’ trust in your quality and service.
  • Show your commitment to excellent customer service by giving your frontline staff QTS pins to wear in your store.
  • Use your approved QTS decal on marketing materials to promote your brand.

• Prove your quality with Outstanding QTS Merchant Awards 

  • The Outstanding QTS Merchant Award recognises the efforts of QTS-accredited merchants. It honours the “best of the best” for their outstanding performance and contribution to cementing Hong Kong’s status as a leading tourist destination that delivers top-quality services.
    
    
    

Promote Your Brand

• Publish your information on the HKTB’s websites

  • Post your business profile, photos, branch addresses and contact information for free on our two official websites, DiscoverHongKong.com and PartnerNet.hktb.com – an additional advertising vehicle to reach overseas consumers.

• Display commercial literature at Visitor Centres

  • Newly accredited QTS merchants can enjoy a one-month free display of commercial literature at our designated visitor centres to promote their business directly to visitors.

• Become strategic partner in the HKTB’s promotional activities

  • The HKTB works closely with strategic partners in our promotional campaigns. QTS-accredited merchants can gain exposure and capture business opportunities simply by joining our extensive promotion campaigns organised locally or overseas,